Please read these terms carefully before using Sweldo. By creating an account or using the service, you agree to be bound by these terms.
By accessing or using Sweldo ("the Service"), operated by AltaSME / Nuvratech Systems ("we," "us," or "our"), you ("User") agree to be bound by these Terms of Use. If you do not agree to all of these terms, you must immediately stop using the Service.
These Terms apply to all users, including free plan users, paid subscribers, and anyone accessing the Service in any capacity. Your continued use of the Service constitutes acceptance of any updates to these Terms.
Sweldo is a payroll computation and compliance reference tool designed for Philippine small and medium enterprises (SMEs). The Service provides:
The Service does not constitute, and must not be relied upon as, professional accounting, tax, legal, HR, or financial advice. Nothing in the Service or its outputs should be construed as a substitute for advice from a licensed professional.
Government contribution rates, tax brackets, deadline schedules, and compliance rules change frequently. While we make reasonable efforts to keep our reference tables current, we make no representation that the information in the Service reflects the most current official government rules at any given time.
All payroll computations, deduction estimates, tax figures, contribution amounts, net pay calculations, and related outputs produced by the Service are provided for reference and estimation purposes only. These outputs are not official government assessments, certified payroll records, or legally binding figures.
The Service's computation engine operates under the following known limitations, which you expressly acknowledge:
We do not warrant that the computations, outputs, or information provided by the Service are accurate, complete, error-free, or suitable for any particular purpose. The Service is provided on an "as is" and "as available" basis, without any warranty of any kind, express or implied.
Government contribution rates (SSS, PhilHealth, Pag-IBIG) and BIR withholding tax brackets change by law and regulation. We update our reference tables when changes are brought to our attention, but we provide no guarantee of real-time updates. Users are responsible for monitoring official government channels for rate changes.
To the fullest extent permitted by applicable law, AltaSME / Nuvratech Systems, its officers, directors, employees, agents, and licensors shall not be liable for:
In all cases where liability cannot be fully excluded under applicable law, our total aggregate liability to you for any claim arising from the Service shall not exceed the total subscription fees you paid to us in the three (3) months immediately preceding the claim. Free plan users acknowledge that no monetary compensation is available as no fees were paid.
You acknowledge that the limitations of liability set out in this section reflect a reasonable and fair allocation of risk between you and us, and are an essential basis of the bargain between the parties. The Service could not be provided at its current price point without these limitations.
You agree to indemnify, defend, and hold harmless AltaSME / Nuvratech Systems, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, penalties, and expenses (including reasonable legal fees) arising from or in connection with:
You are responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activities that occur under your account. You must notify us immediately at support if you suspect unauthorized access.
You represent and warrant that all information you provide to the Service — including business name, employer IDs, employee salaries, and other payroll data — is accurate and complete. We are not responsible for errors arising from inaccurate data you have entered.
Each account is for a single business entity. You may not share accounts across multiple businesses unless you are on a plan that explicitly permits this.
Paid plans are billed via GCash. Payments are processed manually and plans are activated within 30 minutes to 4 hours of verified payment during business hours. We reserve the right to reject any payment that cannot be verified.
Sweldo does not automatically charge or renew subscriptions. You must manually renew before your plan expires. Upon expiry, your account reverts to the Free plan. Your data is retained.
You may request a refund within 7 days of plan activation if you are unsatisfied with the Service. To request a refund, contact us via Facebook or WhatsApp. Refunds are issued to the original GCash account. No refunds are issued after 7 days or for partial periods.
We reserve the right to modify pricing at any time. Existing paid subscribers will be notified at least 30 days before any price change takes effect.
You retain ownership of all data you enter into the Service, including employee records, payroll history, and business information. We do not sell your data to third parties.
You grant us a limited license to store, process, and display your data solely for the purpose of providing the Service. We may use aggregated, anonymized data for product improvement and analytics.
For full details on data handling, please review our Privacy Policy.
You may not use the Service to:
We do not guarantee uninterrupted availability of the Service. The Service may be temporarily unavailable due to maintenance, technical issues, or events beyond our control.
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time without liability. We will make reasonable efforts to notify users of significant changes.
We reserve the right to update these Terms at any time. Continued use of the Service after updates constitutes acceptance. Material changes will be communicated via email or an in-app notice.
We may suspend or terminate your account immediately and without notice if you violate these Terms, engage in fraudulent activity, or if we determine that continued provision of the Service poses a legal or reputational risk.
You may terminate your account at any time by contacting us. Upon termination, your data may be retained for up to 90 days for legal and audit purposes, after which it will be deleted.
These Terms are governed by the laws of the Republic of the Philippines. Any dispute arising from these Terms or the use of the Service shall be resolved through good faith negotiation first. If negotiation fails, disputes shall be submitted to the appropriate courts of Marikina City, Metro Manila, Philippines.
You waive any right to participate in a class action lawsuit or class-wide arbitration against us.
For questions about these Terms, support requests, or refund inquiries: